|July 12, 2005|
MISSION COLLEGE COUNSELORS WIN PRAISE FROM 2005 GRADUATES
A survey of Mission Colleges
2005 graduates gives high marks to the colleges counseling staff
for guiding students through the process of earning a degree.
The survey by the colleges
Office of Student Services found that well over 90 percent of those responding
expressed satisfaction with the counseling department, with half describing
their experiences with counselors as very good the
highest rating in the survey.
Graduates felt similarly satisfied
with the services of the colleges admissions office. Among respondents,
97 percent rated their experiences with that office as very good
or satisfactory, with only three percent reporting poor experiences
with the admissions unit.
Mission Colleges 2005
graduating class included 429 degree candidates. Nearly 60 percent of
them completed the survey, designed to help Mission College improve its
These graduates just
spent two, three years or more at Mission College, said David Green,
acting vice president, student services. Who better to tell us what
works and what doesnt?
In fact, the graduates were specifically asked if services on campus needed improvement. More than 50 percent of the respondents said no, but 47 percent indicated yes. Given an opportunity to indicate areas where improvement is needed, the graduates shared their ideas, ranging from the high cost of books, to lack of sufficient tutors and parking facilities.
Students were asked to make
suggestions for improvement. The most common theme in the responses is
the need for expanded service hours particularly for evening students
in the various student service units, including counseling, the
bookstore, admissions, and the library. Another common theme is the need
for improved customer service, with several students noting rude
Our enrollment is about
evenly divided between day, day-and-evening, and evening students,
said Green. With our limited staffing, its difficult to have
all services available when students need them. But its a goal wed
like to meet.
In the open-ended, non-scientific survey, the graduates were also asked to indicate what made them feel connected to the college. This question also yielded a wide range of answers, but the most common response centered on relationships with teachers, counselors, staff, or a combination of these. This was followed by responses citing friendship with fellow students; Mission Colleges small, friendly campus; clubs and activities; and classes.
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