A career in student
services has led Joe S. Ramirez to the post of vice president for
student services at Mission College. Coming most recently from Oxnard
College, where he was dean of student services, Ramirez has worked in
the areas of counseling, retention, matriculation, and student support
at several other colleges, including Rio Hondo and Cal Lutheran University.
Ramirezs first few months on the job coincided with the fall semester
registration period, giving him plenty of exposure to that particular
The work that they (Admission and Records) do is very important
because its often the first impression that new students get of
the college, he said.
The unit, he said, does excellent work with limited staff but, in the
future, staff from other student service units may have to be cross-trained
to assist during the registration period. But at some point down
the road, I think were going to see a need to beef up the staff,
Ramirez feels strongly that conflicts, be they student-to-student or student-to-faculty,
can be resolved if both parties believe theyll be treated fairly
by the arbitrator...a role he will often fill.
The key is working with people, giving them a lot of attention,
and assuring all parties that they will be treated justly, he said.
BY EDUARDO PARDO