Frequently Asked Questions

I can't log in to my class

Make sure you followed the guidelines found here for logging in to your class. If you still can't log in, contact technical support and include the following in your voicemail or email:

  • Full Name
  • Student ID Number
  • Phone Number
  • Email Address

Note: If you missed the midterm, you are denied access to the website until you schedule a make-up date. Please call us at (818) 833-3594 to schedule an exam date.

I can't take my quiz

Only your instructor can re-open a quiz for you. Please email your instructor as soon as possible explaining your situation. It is usually easier to reach your instructor by email than by telephone.

I can't login to the discussion forum

You do not need to login to the discussion forum. Simply go to the topic that you want to reply to and click the "Reply" link below it. The next web page will contain a text box where you can type your full name

Do I have to attend all four campuses?

No. For each class, you only have to attend one weekend meeting at the campus and time most convenient to you.

Where is the campus I want to attend?

Click here for directions and maps to the campuses.