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Mission Online

Mission Online : Canvas Help Work Request

Canvas Help Work Request


 
 

FREQUENTLY ASKED QUESTIONS

Q: How do I log into my online/hybrid course on Canvas?
A: All online/hybrid courses are accessed through the Student Information System (SIS).

To log in:
  • Visit the SIS portal address at mycollege.laccd.edu
  • Use your SIS username and password to log in. If you are a first-time user of SIS, follow the login instructions.
  • Click on the "Canvas" navigation button to the right

Q: I recently registered for an online/hybrid course. When will I have access to Canvas?
A: You will not have access to Canvas on the same day you register for a course. It can take 1-2 business days after registration to be uploaded to your Canvas course, if the semester has started. Otherwise, your Canvas access will begin on the first day of class.  


Q: Classes have started and I still cannot see my Canvas course on the Dashboard. What should I do?
A: Please try these troubleshooting steps if you are certain you are properly enrolled in the course: Check your full course list by clicking on the Courses button on the left and then clicking the link for "All Courses". Be sure there is a star next to each course you want added to your dashboard. Contact your instructor to make sure the course is published. 
 

Help Desk

Canvas Help (M-F, 9 a.m. - 5 p.m.)


 Canvas Help Request

Canvas Help (Evenings & Weekends)
(844) 303-5593

Canvas Administrator 
ilearn@lamission.edu

Canvas Status:
https://status.instructure.com

Vericite Status:
https://status.vericite.com


 Log into Canvas