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Mission Online

Mission Online : FAQ

FAQ


 
Q: How do I log into my online/hybrid course on Canvas?

A: All online/hybrid courses are accessed through the Student Information System (SIS). To log in:
 
  • Visit the SIS portal address at mycollege.laccd.edu
  • Use your SIS username and password to log in. If you are a first-time user of SIS, follow the login instructions.
  • Click on the "Canvas" navigation button to the right
Q: I recently registered for an online/hybrid course. When will I have access to Canvas?

A: You will not have access to Canvas on the same day you register for a course. It can take 1-2 business days after registration to be uplaoded to your Canvas course, if the semester has started. Otherwise, your Canvas access will begin on the first day of class. 

Q: Classes have started and I still cannot see my Canvas course on the Dashboard. What should I do?

A: Please try these troubleshooting steps if you are certain you are properly enrolled in the course:
  • Check your full course list by clicking on the Courses button on the left and then clicking the link for "All Courses". Be sure there is a star next to each course you want added to your dashboard.
  • Contact your instructor to make sure the course is published. 

Help Desk

Canvas Help (M-F, 9am-5pm):
ilearn@lamission.edu

Canvas Help (Evenings & Weekends):
844-303-5593

Canvas Status:
https://status.instructure.com